At ThreadingofNeedles, we want you to be happy with your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.
To be eligible for a return, your item must be:
Unused and in the same condition as received
In its original packaging
Accompanied by proof of purchase or order confirmation
To request a return, please contact us at:
Email: tihorarog@gmail.com
Return Address:
ThreadingofNeedles
Rohit Choudhary
48 F Block, Astha Residency
Sumer Nagar
Jaipur, Rajasthan 302020
India
If your return is approved, we will provide instructions for returning your item. Returns sent without prior approval may not be accepted.
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately at tihorarog@gmail.com so we can resolve the issue promptly.
The following items cannot be returned:
Custom or personalized orders
Sale or clearance items
Gift cards
If you have questions about a specific item, please contact us before placing your order.
To exchange an item, please contact us first. The quickest method is to return the original item (if eligible) and place a new order once the return is approved.
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receipt, in accordance with applicable consumer protection laws. Returned items must be unused, in their original condition, and accompanied by proof of purchase.
Once we receive and inspect your return, we will notify you regarding approval of your refund.
If approved, your refund will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at tihorarog@gmail.com.